Employee Monitoring

Employee Monitoring by Employer: How to Do It Best?

Business Tech

Employee Monitoring refers to the use of various tools and instruments to monitor employee performance. While this practice is controversial, it is not prohibited and companies should use it strategically and employees’ rights are protected.

What is your opinion on the issue of employee monitoring in your company? This is a difficult question and one on which everyone has different opinions. Is it essential? What are the ethical implications?

However, it is crucial to recognize that many companies need this type of monitoring for various reasons and that it is legal. 

More importantly, companies must do so in a way that does not embarrass employees or make them feel like their privacy has compromised. 

You also need to know what options you have to implement a practical and sensible surveillance system for your organization. 

Below, we examine these issues from a legal perspective and offer advice on the most effective tools for surveillance activities, including real-time monitoring. What do you have to lose?

What does employee monitoring mean?

The definition of the term may seem obvious, but it’s important to note that camera monitoring of employees is another form of surveillance.

The definition of the word may seem obvious, but it is essential to understand that too often, employee camera monitoring in this area is viewed as just surveillance.

However, this type of employee monitoring managers can do in various ways, including unannounced inspections.

We can therefore define “worker monitoring” as the process of controlling, supervising, or monitoring the activities performed by workers in the workplace.

Although this term has negative connotations, such as the feeling of being constantly monitored, it is not prohibited by law.

Benefits of employee monitoring in business

It may seem a little strange for employees to talk about the “benefits” of monitoring, and many find it annoying and, depending on the means chosen, even unnecessary.

But they also need to understand that not only everyone can benefit from it. Watch.

Asset protection

For example, if your company handles inventory or large volumes of goods, you can protect your assets with camera surveillance.

Indeed, it can leave your organization vulnerable to the actions of criminals or intruders entering or leaving your premises.

Employee safety

Bad guys. Unfortunately, we know they are everywhere.

In this case, several different scenarios are worth mentioning. Attacks on employees or customers by the company itself, bullying between colleagues, involving managers, etc.

For example, with video surveillance, companies have many resources to provide evidence if needed.

Another critical factor in ensuring employee safety is the presence of people with disabilities in the company.

If a vulnerable person needs urgent help, no one may be there to help.

Improve internal productivity

There is no other way to determine employee productivity than to monitor their behavior. Only by tracking who arrived on time, left early, or took time off, as well as their earnings during working hours, can you know.

This tracking allows you to identify existing bottlenecks in the company, suggest alternatives and improvements, and adequately assess the situation of employees.

One suggestion is to provide feedback so that you can contribute to the company most practically and effectively.

The right way to monitor employees

We talked earlier about the benefits of investing your company in an employee monitoring program, but this can be excessive for some organizations.

Others don’t follow the boundaries of common sense and ignore it when it comes to implementation.

When this happens, employees feel unsafe, uncomfortable with their responsibilities, feel overly controlled and behave erratically.

All of the above directly impact unhealthy or unhealthy work processes.

We’ve put together some ideas on how your company can avoid this problem and perform effective, intelligent, and discreet monitoring tasks to minimize employee discomfort. Monitor!

Transparency

The company’s responsibility is to inform all employees of the internal measures it has decided to implement and how they will monitor them.

For a company to monitor, it must be part of the organizational culture and seen as a natural activity.

Therefore, this action must be discussed internally and agreed upon with the entire team through effective and clear communication.

In addition, managers must remember that if they are not transparent about the need for monitoring, employees may feel uncomfortable and seek legal action for this performance.

The company can avoid this if it maintains open communication and invests in appropriate training.

Clarify monitoring requirements in contracts

Employees have a right to know when and how companies supervise work and behavior. 

Companies must add it in the part of the contract to ensure that both parties, especially the employer, don’t get the effect. 

If an employee challenges it in court or elsewhere, the company can legitimately prove that it was always aware of the internal guidelines.

Use resources wisely

Technological innovations are making our daily lives and behaviors more and more precarious. We are being watched on the street, on public transportation, and in shopping malls, but your company’s employees should not feel like Big Brother.

You can install cameras in discreet and strategic locations in your company.

You must also understand that your employees are not robots; and they have their own needs and must get respect.

Therefore, the control must be subtle and discreet so as not to resemble a corporate dictatorship.

Instructing agents to do so

The assumption here is that management is aware of the appropriate use of monitoring and the importance of this information.

However, not all supervisors have the same understanding or common sense about resource use.

Therefore, it is essential to provide supervisors with guided training to help them understand the details of each employee’s monitoring process.

This will prevent them from taking a position inconsistent with the company culture and avoid claims of workplace problems.

Develop internal rules and regulations 

It is essential that employees have informed of the need for monitoring and that this information is available to anyone entering the premises.

The best way to standardize this process is to have regulations in place that contain information on all the parameters and requirements of the type of monitoring chosen.

Software-based monitoring

Some companies have installed software-based monitoring systems on their employees’ computers.

This allows supervisors to monitor everything employees do on their company computers.

Remote monitoring of industrial facilities is already familiar, but monitoring of computers used by employees is considered controversial. This practice is controversial and can be used for particular purposes, for example, in companies that use technological tools to provide remote services and customer support.

As such, this type of monitoring has implemented to manage the services provided by employees.

There are different levels of monitoring for this type of system. In addition, some offer real-time tracking of multiple employees’ activities, allowing them to see all the information on each employee’s screen.

Another, more straightforward approach is to access the behavioral history of each computer.

We’ve already discussed the need to inform employees of the presence of surveillance cameras, and this case is no exception.

The company should inform you that all computer activity they are monitoring. 

Author Bio 

Sarah Noah Liam is a 28-year-old Software Management person who enjoys programming, Work Productivity Monitoring Software, and screen recording. She has a post-graduate degree in Computer science. Moreover, she lived in a happy family home with two loving parents.